Client Success Manager
Elemeno Health
About this Role
Elemeno Health is a mission-driven company dedicated to empowering frontline healthcare teams with real-time, bite-sized training and communication tools directly at their fingertips
Our innovative platform helps hospitals and clinics improve patient care, streamline operations, and enhance team efficiency by providing critical information exactly when and where it's needed
As a Client Success Manager, you will be a vital link between Elemeno Health and our valued healthcare clients, ensuring they maximize the benefit from our solution.
In this role, your core responsibility will be to build and nurture strong, long-lasting relationships with a portfolio of healthcare organizations
You will expertly onboard new clients, guide them through implementation, and proactively monitor their engagement and success with the Elemeno Health platform
Day-to-day tasks include conducting regular check-ins, identifying opportunities for expansion, efficiently addressing client inquiries, and collaborating with our product and support teams to advocate for client needs and ensure their ongoing satisfaction
You will act as a strategic advisor, helping clients achieve their clinical and operational goals.
Join a passionate team committed to making a tangible difference in healthcare
Elemeno Health offers a collaborative and supportive remote work environment where your contributions are highly valued
We are growing rapidly, providing ample opportunities for professional development and career advancement as you help shape the future of healthcare communication and training, making a real impact on patient care and team efficiency.
Requirements
- 3+ years of experience in client success or account management in SaaS
- Experience working with healthcare organizations (preferred)
- Excellent communication and interpersonal skills
- Ability to manage multiple client relationships simultaneously and proactively
- Proficiency with CRM software for client tracking and management
- Strong problem-solving and analytical abilities
- Proven ability to drive client engagement and satisfaction
Benefits & Perks
About the Company
Elemeno Health
Remote, United States
Job Summary
- Job Type
- Full time
- Location
- Remote, United States
- Salary
- USD 90k - 120k
- Posted
- February 28, 2026