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Client Success Manager

Elemeno Health

Full timeRemote, United StatesUSD 90k - 120kPosted February 28, 2026
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About this Role

Elemeno Health is a mission-driven company dedicated to empowering frontline healthcare teams with real-time, bite-sized training and communication tools directly at their fingertips

Our innovative platform helps hospitals and clinics improve patient care, streamline operations, and enhance team efficiency by providing critical information exactly when and where it's needed

As a Client Success Manager, you will be a vital link between Elemeno Health and our valued healthcare clients, ensuring they maximize the benefit from our solution.

In this role, your core responsibility will be to build and nurture strong, long-lasting relationships with a portfolio of healthcare organizations

You will expertly onboard new clients, guide them through implementation, and proactively monitor their engagement and success with the Elemeno Health platform

Day-to-day tasks include conducting regular check-ins, identifying opportunities for expansion, efficiently addressing client inquiries, and collaborating with our product and support teams to advocate for client needs and ensure their ongoing satisfaction

You will act as a strategic advisor, helping clients achieve their clinical and operational goals.

Join a passionate team committed to making a tangible difference in healthcare

Elemeno Health offers a collaborative and supportive remote work environment where your contributions are highly valued

We are growing rapidly, providing ample opportunities for professional development and career advancement as you help shape the future of healthcare communication and training, making a real impact on patient care and team efficiency.

Requirements

  • 3+ years of experience in client success or account management in SaaS
  • Experience working with healthcare organizations (preferred)
  • Excellent communication and interpersonal skills
  • Ability to manage multiple client relationships simultaneously and proactively
  • Proficiency with CRM software for client tracking and management
  • Strong problem-solving and analytical abilities
  • Proven ability to drive client engagement and satisfaction

Benefits & Perks

Remote Work
Health Insurance
401(k)
Paid Time Off
Professional Development Stipend
Equity Options

About the Company

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Elemeno Health

Remote, United States

Job Summary

Job Type
Full time
Location
Remote, United States
Salary
USD 90k - 120k
Posted
February 28, 2026

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