Simplero: Simplero Support Specialist (Full-Time, Remote)

Headquarters: Los Angeles, CA URL: http://www.simplero.com Your job is to help customers get unstuck and feel confident using Simplero

You’ll respond to help requests through support tickets, answer questions, and troubleshoot issues

When needed, you’ll record short screen-share videos to explain things clearly and simply

You’ll also guide customers through setting up parts of their business — for example, landing pages, email lists, and automations — and help them understand how the pieces work together

Lead live group and 1:1 support calls to walk our members through set up & questions directly

You won’t be doing this alone — you’ll work closely with our product and customer success teams to share feedback, improve our documentation, and help make Simplero better for everyone

And through it all, you’ll bring patience, clarity, and a friendly tone — even when someone is frustrated or overwhelmed

To apply: https://weworkremotely.com/remote-jobs/simplero-simplero-support-specialist-full-time-remote