Outsourced Pro Global: Sales Systems & CRM Support Associate

Headquarters: Remote URL: http://opglobal.com.hk Benefits: Salary: ₱45,000 – ₱50,000 PHP per month (depending on experience) Location: Remote – Philippines Job Type: Full-Time | Day Shift (Sydney, Australia Time Zone) 28 days of paid time off per year HMO coverage Performance-based annual incentive Clear path for career growth and development Essential Requirements: At least 1 year of hands-on experience working inside HubSpot CRM At least 1 year of experience using Google Sheets (formulas, formatting), Google Docs, and Google Calendar Ability to work with the Zoom camera open during shift Note: To save your time and ensure the best fit, please apply only if you meet the essential requirements listed above About the Role We are a fast paced property advisory company based in Australia

We help our clients build wealth through real estate, and our sales team is the engine of that growth

We are looking for a sharp, tech-savvy, and highly organised Sales Systems & CRM Support Associate to join our team

You will be more than a mere assistant; you will be the integral operative responsible for maintaining the seamless functionality of our sales team

From managing our dialer software and HubSpot CRM to ensuring our Closers and Setters remain compliant, you will play a critical role in our success

As a member of the Sales Support Team, you will be responsible for managing daily operations and conducting audits to ensure smooth and efficient functioning

If you love troubleshooting, have an eagle eye for detail in reports, and thrive in a high-energy environment, we want to meet you

Key Responsibilities Your role is a mix of technical support, operational management, and quality assurance

Dialer & Technology Management Dialer Support: Monitor the live dialing system, adjust strategies to minimize downtime, and optimize performance to ensure our team connects with the right leads

Tech Support: Act as the first line of defense for our Setters and Closers

If they have a tech issue (connection, software glitches), you are the person they call to get back online quickly

Operations & Administration Managing Calendars: Manage calendars for our Sales Closers to ensure meetings are set correctly and time is maximized

Reporting: Audit daily and weekly reports for accuracy before they reach management

You ensure the data we look at is real and reliable

Ad-Hoc Support: Assist Sales Managers with various administrative tasks as the business needs evolve

Compliance & Quality Assurance Audits: Conduct regular audits of calls and processes for both Setters and Closers to ensure they are following company scripts and Australian compliance regulations

Process Checks: Ensure all deals and appointments are logged correctly in the CRM

Key Skills & Qualities We are looking for someone with 0-1 years of total professional experience, with a specific focus on the following: Good to Haves HubSpot Expert: You must have at least 1 year of hands-on experience working inside HubSpot CRM

Google Suite Pro: You have at least 1 year of experience using Google Sheets (formulas, formatting), Google Docs, and Google Calendar

Remote Ready: You have a reliable home office setup (device/internet/power backup) and are comfortable working autonomously

The Soft Skills Communication: You write and speak clear, professional English

Agility: We move fast

You need to be able to retain information quickly and adapt to changing priorities without getting overwhelmed

Ability to take Feedback & Initiative: You take constructive feedback well and use it to improve

You don't wait to be told what to do; you see a problem, and you fix it

Flexibility: While this is primarily an Australian shift, you are willing to put in occasional off-hours work if a priority project requires it

Technical Requirements: Windows 11 operating system or MacOS 13+ 256GB Storage space - minimum 8-16GB RAM - minimum Dual Core CPU - minimum Camera: HD Webcam (720p) Headset: Noise canceling (preferably) Internet Speed: 50 Mbps - minimum About Us Outsourced Pro Global Limited is a trusted outsourcing partner supporting businesses in recruitment, finance, HR, payroll, and operations

As the offshore hub for leading Australian companies, we deliver high-quality, efficient solutions through a team driven by integrity, excellence, and innovation

At OPG, you’ll be part of a collaborative, growth-focused community

We offer meaningful careers, global exposure, and a culture that values learning, professionalism, and long-term success

Your ideas matter, your growth is supported, and your impact is real

Curious about life at OPG? Follow us on Facebook, Instagram, TikTok and Linkedin for a peek into our culture, team moments, and what makes OPG a great place to work. #LI-DNI To apply: https://weworkremotely.com/remote-jobs/outsourced-pro-global-sales-systems-crm-support-associate