HubSpot: Senior Director, Talent Acquisition Operations & Programs

Headquarters: Remote - Ireland URL: http://hubspot.com Role Summary Our mission at HubSpot is to help millions of organizations grow better

When it comes to growing our organization, we believe the future of hiring is Human-Led and AI-Accelerated — using automation, intelligence, and data to eliminate low-value work, surface better insights, and enable recruiters to focus on what humans do best: judgment, connection, and decision-making

As Senior Director of Talent Acquisition Operations & Programs, you will be central to bringing that vision to life by embedding AI and automation into how Talent Acquisition operates at scale

This is a highly strategic role with enterprise-level accountability responsible for transforming Talent Acquisition Operations from a reactive support function into a product-driven platform that delivers predictable, scalable outcomes across hiring, mobility, and early talent

Reporting to the VP of Talent Acquisition & Mobility and leading a global team, you’ll partner closely with senior stakeholders across People, Finance, Legal, and Technology to ensure our hiring, mobility, and early-career strategy is built to last—and built to scale

This role is ideal for a leader who wants to shape the future of Talent Acquisition — combining human judgment with AI and automation to build systems that scale with integrity, speed, and impact

What You’ll Do Champion a Human-Led, AI-Accelerated approach to Talent Acquisition by identifying, piloting, and scaling automation and AI capabilities that increase recruiter productivity, strengthen interviewer effectiveness, improve decision quality, and reduce manual, reactive work

Design systems and principles that reduce escalation, increase autonomy, and allow Talent Acquisition to scale without relying on heroics or brute force

Lead a multi-pillar organization spanning Core TA Operations, TA Coordination, Talent Mobility & Immigration Programs, and Emerging Talent Programs

Manage and develop experienced senior leaders, creating clarity, accountability, and durable structures across complex, highly visible domains

Build operating models and leadership structures that intentionally separate strategy and system design from day-to-day execution, ensuring decisions are made at the right level across the organization

Establish Talent Acquisition Operations as a product-minded center of excellence, with clear ownership, roadmaps, and ROI discipline across tools, processes, and programs

Partner with People Analytics to define performance drivers, operational levers, and leading indicators across hiring, mobility, and early talent

Oversee the TA technology ecosystem with strong governance, ensuring every tool has a clear owner, roadmap, and value review cadence

Exercise sound judgment in regulated and high-risk domains, balancing speed, experience, quality, and compliance at enterprise scale

What You’ll Bring Required Qualifications 10+ years of experience in Talent Acquisition Operations, Recruiting Operations, or Workforce Operations, with global, enterprise-level leadership scope

Demonstrated ability to lead AI and automation adoption in Talent Acquisition or adjacent domains, using technology to eliminate low-value work and materially improve productivity and outcomes

Proven experience leading leaders across operations, programs, and regulated domains in a global environment

Demonstrated success designing or re-architecting TA operating models—not just running existing systems

Deep expertise in designing and governing TA technology ecosystems, optimizing end-to-end workflows, and partnering with Workforce Planning to enable long-term hiring strategy

Ability to operate effectively through ambiguity, change, and growth while maintaining strategic clarity and prioritization

Experience building durable operating systems that continue to deliver outcomes beyond the tenure of the leader who designed them

Strong cross-functional influence skills, with experience partnering closely with Finance, Legal, People Operations, Analytics, and HR Technology teams

Data-driven approach to decision-making, with experience translating insights into durable operating principles and outcomes

Nice-to-Have Qualifications Background supporting hiring operations and strategy on a global scale, including expanding into new countries and markets

Experience evolving immigration, mobility, or early-career programs from transactional execution to strategic advisory models

Prior experience in high-growth or scaled technology organizations with complex hiring needs

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you

If you need accommodations or assistance due to a disability, please reach out to us using this form

At HubSpot, we value both flexibility and connection

Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers

If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding

If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process

We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment

An employer who violates this law shall be subject to criminal penalties and civil liability

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here

India Applicants: link to HubSpot India's equal opportunity policy here

About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service

HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers

At HubSpot, bold is our baseline

Our employees around the globe move fast, stay customer-obsessed, and win together

Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART

These commitments shape how we work, lead, and grow

We’re building a company where people can do their best work

We focus on brilliant work, not badge swipes

By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress

And we know that when our employees grow, our customers do too

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world

Explore more: HubSpot Careers Life at HubSpot on Instagram HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human

More information can be found here

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To apply: https://weworkremotely.com/remote-jobs/hubspot-senior-director-talent-acquisition-operations-programs